HOW DO I KNOW IF MY ORDER HAS BEEN DISPATCHED?
You will receive notification via email once your order has been dispatched with tracking information. Ensure you check your junk mail.
HOW CAN I TRACK MY ORDER?
Upon dispatch of your order, you will receive a tracking number via email. Ensure you check your junk mail.
THE PRODUCT I'D LIKE TO PURCHASE IS OUT OF STOCK, WHEN CAN I EXPECT IT TO BE RE-STOCKED?
We are unable to provide a timeline on re-stock of goods, we encourage you to register your interest on the product page if you would like notification of when it will be re-stocked. Otherwise visit one of our authorised retailers.
Shipping may be delayed slightly due to high order volumes during sale periods. We appreciate your patience and understanding.
Upon dispatch of your order, you will receive an email with a tracking number, where you can follow the progress of your delivery. If you do not receive order confirmation, ensure to check your junk mail. If you do not receive order confirmation or tracking details, please contact REDARC support.
We strongly recommend that you dispatch to a reliable address, REDARC is not responsible for lost/stolen orders.
Where orders are shipped to a delivery address outside Australia, you are responsible for the compliance terms as written in our Website Terms of Use.